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Privacy Policy

1. Introduction

Welcome to Beyond Baseline Coaching & Consulting website (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the secure processing of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Legal Basis for Processing

We collect and process personal data based on:

  • User Consent (when voluntarily submitting information).
  • Contractual Necessity (if registering for coaching services).
  • Legitimate Interest (for improving website experience and service quality).
3. Information We Collect

We may collect the following types of personal data:

  • Name
  • Email Address
  • Phone Number
  • Coaching Preferences
  • Any additional details voluntarily provided through our forms
4. How We Use Your Data

We use collected information for:

  • Processing inquiries and scheduling coaching sessions
  • Communicating updates, promotions, and service-related notifications (only with consent)
  • Enhancing website functionality and user experience
  • Fulfilling legal and regulatory obligations
5. Data Retention Policy

Personal data will be retained for 3 years or as required for legal compliance. Upon request, data can be modified or deleted unless subject to legal or contractual obligations.

6. Data Protection & Security

We use encrypted servers, secure data storage, and access control protocols to ensure the security of your personal information. Your data will never be sold or shared with third parties unless required by law or essential for service delivery.

7. International Data Transfers

If data processing involves locations outside the EU, we ensure compliance via:

  • Standard Contractual Clauses (SCCs)
  • Adequacy Decisions by the EU Commission
  • Other legally approved safeguards
8. Your Rights Under GDPR

As an individual, you have the right to:

  • Access the personal data we hold on you
  • Request corrections or updates
  • Withdraw consent for marketing communications
  • Request deletion of your data (subject to legal requirements)
  • Restrict processing in specific circumstances
  • Object to certain types of data use
  • Request data portability in a structured, machine-readable format
9. Cookies & Tracking Technologies

We use cookies to enhance website performance and gather analytics. Users may opt out of non-essential cookies via their browser settings or our Cookie Preferences page.

10. Automated Decision-Making

If we use AI or automated systems for data analysis or profiling, users will have the right to opt out and request human intervention.

11. Third-Party Links Disclaimer

Our website may include links to third-party websites. We are not responsible for their privacy practices or data protection measures.

12. Complaints & Supervisory Authority

If you believe your data rights have been violated, you may contact us or file a complaint with your local Data Protection Authority (DPA) in the EU.

13. Policy Updates

This Privacy Policy may be updated periodically to reflect regulatory changes. Any revisions will be posted on this page.